Postcards from home

Postcards from home is an interactive gallery to support a charity raising funds to bring art to local hospitals.

My Role

  • UX / UI design

About

Perspective view of virtual gallery

Background

Grampian Hospitals Art Trust is a charity bringing art in the hospitals of the North East of Scotland. We built the virtual gallery 'Postcards from home - Seasons' to help them raising funds by displaying and selling postcard-sized artworks created by local artists.

Multiple postcards with artworks

Research

'Seasons' is the second instalment of 'Postcards from home' and was launched in 2023. As the first website was created during Lockdown and before I joined Fine Day I started with an in depth analysis of the previous version, gathered analytics data and user feedback to come up with a plan how to improve and streamline the platform.

Summary of the analysis

Status quo

After talking to visitors of the previous instalment we established that the target audience is older than intitially expected. Some of the previous visitors had problems with navigating the 3D spaces on the website. To make the website as user friendly and accessible as possible we needed to address this issue.

Direct link

No direct link between postcards in the room and in the purchase menu

Navigation

Navigating through 3D rooms and space difficult for some visitors

Menu

More information hidden away in menus and submenus, title only says 'Buy'

Postcard visibility

Need to access multiple rooms to view all postcards, no easy way to see them all

User flows

In order to compare to assess the journey of the visitors through the website user flows for both the previous and the new approach were created. This helped us to plan out how to reduce the complexity of the gallery by cutting down the steps needed to find and purchase a postcard.

User flows of the first and the second instalment of Postcards from home

Wireframes

With quick iterations of wireframes we were able to establish a structure and layout concept for the new website.

Wireframes for the 4 main pages

Final outcome

Within the first seven days after launch, over 1000 people had vistited the gallery and almost half of the offered postcards were already sold.

A total of £8500 was raised to support the work of the Trust by selling the postcards through the gallery.

Postcards from home - splash screen
The postcard gallery
4 mobile screens
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